If you need help with RackRush, email us at [email protected].
For launch updates, email [email protected] with the subject “RackRush launch updates”.
If you need to install (or reinstall) RackRush or RackRush Kids, use the App Store links below. If the links aren’t live yet, search for RackRush in the App Store.
To help us respond quickly, please include:
Kids Mode is designed to be safe by default. Online features can be disabled or enabled using parental controls. If you’re reporting a Kids Mode issue, please mention whether online play was enabled.
First, make sure you have a stable internet connection and that online play is enabled in the app. If you’re in Kids Mode / RackRush Kids, online is off by default and must be enabled via parental controls.
Email [email protected] with details of what you’re seeing. (We can guide you through the recovery/reset steps supported by the current version.)
Email [email protected] and include your device model, iOS version, app version, and the steps to reproduce. Screenshots or a short screen recording help a lot.
If you’ve emailed support and want your support emails removed, contact [email protected].